Privacy policy.
A Line Moves Pty Ltd
1. We respect your privacy
a. A Line Moves Pty Ltd (‘we’, ‘us’ or ‘our’) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
b. ‘Personal information’ is information we hold which is identifiable as being about you.
2. Collection of personal information
a. A Line Moves Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
b. You may provide basic information such as: your name, phone number, postal or street address, email address, date of birth and gender identity to enable us to send information, provide updates and to create your booking or appointment. We may collect additional information at other times, including but not limited to: when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference respond to surveys and/or promotions, provide financial or billing information or communicate with our customer support.
c. During the course of providing services to you, we may collect sensitive and/or health information including but not limited to: information about your current health services providers, including general medical practitioner; information about your current or past symptoms, injuries, disease condition/s, or disabilities; information about past operations, treatments received and treatment programmes undertaken; information about your current exercise program and your future exercise goals; information about allergies; information about medications you are taking or have taken; information about your family medical history where relevant to your own condition; information about accidents, incidents or circumstances which caused or may have caused injury or discomfort; images and/or videos of you; our opinion of your medical condition; our recommended treatment or exercise plan.
d. If you are providing personal information of a child you must be that child’s parent or guardian and you must provide consent for your child’s personal information to be collected.
e. Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
a. A Line Moves Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
a. A Line Moves Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. We may use your personal information for record keeping and administrative purposes; to comply with our legal obligations, resolve disputes or enforce our agreements with third parties; to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you; to consider an application of employment from you.
b. A Line Moves Pty Ltd may collect sensitive and/or health information about you during the course of providing you services. The type of sensitive information we collect includes health information in order to assess your condition and provide you with our services. We collect this sensitive information with your consent where you provide us with this information and/or consent on behalf of your child. If you consent, your sensitive information may only be used and disclosed for purposes relating to providing you with our services and/or referring you to medical or health service providers in circumstances where we cannot assist you and/or obtain your consent.
c. A Line Moves Pty Ltd may contact you by a variety of measures including, but not limited to: telephone, email, sms or mail.
5. Disclosure of your personal information
a. We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
b. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
c. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of A Line Moves Pty Ltd, www.alinemoves.com.au, its customers or third parties.
d. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
e. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law or user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
f. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your or your childs’ personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
6. Security of your personal information
a. A Line Moves Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
b. The transmission and exchange or information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to your personal information
a. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at: hello@alinemoves.com.au
b. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act.
8. Complaints about privacy
a. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to hello@alinemoves.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9. Changes to Privacy Policy
a. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy
10. Website
a. When you visit our website
When you come to our website (www.alinemoves.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
b. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
c. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that A Line Moves Pty Ltd is not responsible for the privacy practices of other such websites. We encourage users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.